16 December, 2025, 7:40 am Central - 25°C Rain

Investing in our people means investing in a new Fiji – Kamikamica
Level 3 Certificate in Contact Center Operations launched for BPO sector

Investing in our people means investing in a new Fiji – Kamikamica

Level 3 Certificate in Contact Center Operations launched for BPO sector

By Marika Rasekaseka
07/07/2023
Photo:File

Investing in our people means investing in a new Fiji, as our people are our greatest assets and integral in steering Fiji in the right direction and a space where we need to be.

Deputy Prime Minister and Minister for Trade, Manoa Kamikamica highlighted this during the launch of the Certificate in Contact Center Operations – Level 3 course for the Business Process Outsourcing industry.

Kamikamica says the launch means a lot to the industry as it reinforces a pool of trained individuals with the right skill sets, qualifications and passion who are ready for the workforce in the BPO industry.

He says the Fiji Government strives to rebuild our nation through promoting economic diversification and economic growth in Fiji by positioning Fiji as the outsourcing hub in the Pacific region.

He adds their continuous support in investing in the outsourcing sector is a clear indication of its importance and remains a priority sector, and with the allocation of $2.5 million for the Outsourcing Sector attests to this.

The Deputy Prime Minister says one of the aims of the People’s Coalition government to pass in the Parliament sitting next week is to wave the Tertiary Education and Loan Scheme debts of $650 million

Kamikamica says this certification programme has been carefully designed by the industry to equip our local workforce with the necessary skills and knowledge required to excel in this field.

He says this will also covers a wide range of essential competencies, including effective communication, customer service, problem-solving, and technical proficiency.

FEATURE NEWS
Compain says CWM Ante-Natal Clinic is a leaking disaster and nothing has been done
The CWM Hospital Ante-Natal Clinic is a leaking disaster and nothing has been done since last Friday according to International Women's Association Fi...
15 hours ago
LATEST NEWS
Barbara O'Neill and Dr Rajesh Maharaj to appear on fijivillage Straight Talk at 7pm Wednesday
Naturopath and nutritionist, Barbara O'Neill and former President of Fiji College of General Practitioners and General Practitioner with special ...
11 minutes ago

Government reviewing Banaban Act, reaffirms support on 80th anniversary of Banaban arrival on Rabi Island
The government is reviewing the Banaban Act through the Office of the Prime Minister to ensure that future Rabi Council of Leaders elections meet ...
25 minutes ago

Flood warning remains for low lying and flood prones areas across Fiji
People are still advised to be prepared for flash floods today to tomorrow as a trough of low pressure continues to affect Fiji, and this will be ...
31 minutes ago

Visitors today want more than an air-conditioned room and a beautiful view - Deo
Pacific Recycling Foundation today convened its VAKA Forum with the tourism sector, bringing together resort and hotel executives, sustainability ...
13 hours ago

Matanimeke found guilty of killing Nitya Nand on Christmas Eve in 2023
Timoci Matanimeke has been found guilty of killing 60-year-old Nitya Nand on Christmas Eve in 2023.  Suva High Court Judge Justice ...
14 hours ago



Stay tuned for the latest news on our radio stations

CFL radio frequencies
IN DEPTH
Sonia Shanaaz says silent treatment hurts as she waits for assistance for her daughter with cerebral palsy
Sonia Shanaaz, the mother of 10-year-old Aarna who was born with cerebral palsy, says silent treatment hurts after she reached out to the ...
4 days ago

I do not support police officers being charged on public opinions and without evidence - COMPOL
Commissioner of Police Rusiate Tudravu says he will stand by his officers, and he does not support any officer being charged based on public opinion ...
4 days ago

Dubai 7s 2025
The Fiji Airways Men’s National 7s side are working on their fitness as they prepare for the start of the 2025/2026 World 7s Series this ...
8 days ago

TOP