AG announces initiatives rolled out by Telecom Fiji Limited

Minister for Economy and Attorney-General Aiyaz Sayed-Khaiyum has announced a number of initiatives that have been rolled out by Telecom Fiji Limited.

For the next three months, residential customers will get double data on all post-pay broadband plans, Fibre and 4G, free 5GB data per month for all prepaid customers.

It has been announced that for additional recharge for any denomination, customers get double data, waiver of reconnection fees for all broadband customers, free unlimited internet access at all Connect Wi-Fi hot spots nationwide, all landline customers who already have 1GB complimentary data will now receive 5GB, free 200 minutes on-net calling for landline customers to all Telecom Fiji numbers and 10 cents a minute for off-net calls including mobile and most frequently called international destinations (Australia, New Zealand, USA, UK Canada, China, Hong Kong, Japan, Singapore, Malaysia, India, France, Germany).

For Business customers, double data on all broadband plans includes ADSL, VDSL, Fibre and 4G.

Telecom is already in discussions with customers in the hotel industry and tourism sector to offer flexible payment arrangements on a case by case basis.

Telecom Fiji says to facilitate and support staff working from home, Telecom will offer 30%additional bandwidth at no extra cost for their enterprise customers adding reconnection fees will be waived for all post-pay voice and data customers and for business customers going into work from the home mode for their employees, Telecom will offer 60 days free access to WebEx enterprise web conferencing and collaboration platform, free 6 months access to Microsoft Teams for all enterprise customers, Telecom will look at a work from the home package for enterprises and their staff on a case by case basis to customize plans for individual businesses.

For remote customers until further notice free calls to all Telecom numbers and designated helpline numbers (including Vodafone and Digicel helpline numbers) from all maritime and remote communities, schools and government stations using satellite services. This includes customers in Rotuma.

Telecom says they would like to reassure its customers that it will continue monitoring the situation closely and take necessary precautionary measures to appropriately respond to the situation as it develops and provide regular updates to all our customers and other stakeholders.