New parents go through major ordeal at CWM without clear answers on baby's health

A father of a new born baby is raising serious concerns about the poor services at the CWM Hospital and the lack of information coming through regarding their baby's condition.

The concerned father, Mohitesh Kumar says they had to get their baby discharged on their own responsibility yesterday as the doctors were not giving any medical report for a second opinion for days despite repeated requests.

He says since birth, their baby has been placed on IV antibiotics and continued to receive them every single day for nine days.

                                                   

Kumar says his baby has been in a lot of pain and to witness this without any clear explanations has been very difficult and saddening.

To make things worse, Kumar says what worried him even more was the repeated attempts by intern doctors and nurses to insert IV lines into the newborn’s tiny hands, arms, and legs.

He says many of these attempts failed, and another needle had to be inserted or a senior doctor would then be called in.

Kumar says what is also concerning is that the repeated requests for medical documentation have been ignored or brushed aside. 

There are also serious issues with mothers were clearly struggling with limited nursing support, and even female relatives not allowed to stay and support the new mothers.

He says there are not enough baby cots, forcing exhausted mothers to sleep while holding their babies.

Kumar highlights that even women who had undergone caesarean sections were expected to hold, feed, and care for their babies alone while still healing from surgery.

He claims they have also seen nurses sleeping or are on the phone while the mothers are calling for assistance.

The Kumars say they are young and new parents, and there was no explanation at all regarding what was happening.

They say it has been really scary and no other parents should go through this.

They have now opted to see a private doctor.

We have contacted Assistant Minister for Health, Penioni Ravunawa.

He says he is liaising with CWM Hospital Medical Superintendent, Doctor Luke Nasedra.

Doctor Nasedra says he has been informed by the Assistant Health Minister, and he has asked the doctors in charge to facilitate a family conference with the parents.

Ravunawa now says the family will be called, and they will not release information publicly due to patient confidentiality.