Telecom refutes claims that data and privacy related to its customer information has been breached

Telecom Fiji Limited has today refuted claims that data and privacy related to its customer information has been breached.

Chief Executive Officer, Charles Goundar says they would like to reassure all customers that no such breach of data and privacy occurred and all their systems, services, applications, IT and other network infrastructure is fully operational and functional and all information pertaining to physical and service details of their customers remains intact.

Goundar says misinformation has been circulating on social media that Telecom was subject to a cyberattack where servers were hacked and hackers collected a broad range of customer and company information.

He adds they treat all customer related information as highly confidential, subject to their Privacy Policy and they take all necessary security precautions to ensure it is protected.

Goundar further says as an essential services provider, Telecom conducts necessary tests on a regular basis to maintain the integrity of the network security systems, and uses trusted safeguards to preserve the integrity and security of all information collected through any of our services.