FCCC warns traders against price gouging as Fiji enters cyclone season

The Fijian Competition and Consumer Commission is advising the public to remain vigilant with Fiji being in the midst of the cyclone season.

FCCC is urging traders to refrain from exploiting the situation through price gouging or other unethical practices that might disadvantage consumers during this period.

Outgoing CEO, Joel Abraham says there will be zero tolerance for price gouging such as sudden hikes in price of essential items like batteries, candles, and bottled water or overcharging on items under price control.

Abraham says unfortunately, there are some unethical traders who use events like natural disasters or other periods of instability to engage in unconscionable conduct, such as hoarding or gouging.

He says their message to these traders is simple - if they are found attempting to cheat our fellow Fijians during natural disasters, they will face serious consequences, as permitted under law.

The FCCC CEO says their teams will conduct inspections and surveys to ensure compliance under the FCCC Act 2010.

He says this will include verifying that traders are adhering to regulations, that expired or substandard products are not being sold, and that prices for essential items remain fair and accessible.

Abraham says FCCC is also reminding consumers to take proactive steps while shopping and to be mindful of their consumer rights.

He says for consumers to always check receipts to confirm that prices match shelf labels, and clarify return or refund policies, especially when buying crucial items like battery-operated radios and torches.

The FCCC CEO says reporting helps them to investigate and take swift action to protect consumers and the community from unscrupulous traders.

He says if people spot any instances of price gouging, unsafe products, or any unfair practices, reach out to them via FCCC’s official channels.

Abraham says consumers are urged to retain all receipts as proof of purchase.

He says traders are required under the FCCC Act 2010 to issue receipts upon payment, while reminding consumers to retain a copy such as taking a photo or scanning their receipts, especially for items with warranties, to safeguard against loss or damage in adverse weather.

The FCCC further urges everyone to stay informed, be cautious, and follow updates from the National Disaster Management Office and other authorities throughout the cyclone season.