3rd consecutive win for Fiji Airways as a Five Star Major Airline at the prestigious APEX Official Airline Ratings 2025

Fiji Airways has announced its third consecutive win as a Five Star Major Airline at the prestigious APEX Official Airline Ratings 2025.

Fiji Airways is one of only 40 airlines worldwide to earn an APEX Five Star status.

The national carrier says this remarkable achievement highlights the airline’s dedication to providing outstanding service, safety, and comfort, securing its place among the top-rated airlines globally.

The APEX Five Star and Four Star Airline Awards stand as the only global awards entirely based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s most used travel-organising app.

For the 2025 Awards, over one million PNR-verified flights were rated by passengers, spanning more than 600 airlines worldwide using a five-star scale.

The APEX Five Star and Four Star Airline Awards are independently certified by a professional external auditing company.

For 2025, the ratings criteria were significantly elevated, limiting APEX Five Star status to the top 40 airlines globally, representing less than 7 percent of the airlines rated.

The APEX Four Star category extends to the next 50 airlines, meaning only 8 percent of airlines worldwide meet these standards.

In combination with the Top 10 APEX World Class airlines, these groups represent the top 100 airlines worldwide for passenger experience.

Fiji Airways Managing Director and Chief Executive Officer, Andre Viljoen says retaining the APEX Five Star Major Airline award for a third consecutive year is an incredible honour for Fiji Airways.

He says this recognition reflects the dedication of their entire team, whose commitment to excellence drives every part of their service.

Viljoen says it’s especially rewarding for them as an airline in the South Pacific with our relative size and unique, considerable challenges to consistently perform at this level.

He adds this award belongs not only to Fiji Airways but to the entire nation of Fiji.

Dr. Joe Leader, CEO of the Airline Passenger Experience Association (APEX), praised the airline’s achievement, saying Fiji Airways has earned its 2025 APEX Five Star recognition by delivering an in-flight experience that goes beyond expectations, embracing the spirit of Fiji in every detail.

In December 2024, Fiji Airways will launch its first-ever non-stop service between Nadi and Dallas Fort Worth International Airport, offering passengers from Fiji greater access to the U.S.

Fiji Airways will also be expanding its services to Adelaide in 2025.