Walesi CEO Sanjay Maharaj says they are working on getting a team to revisit Gau Island to fix the connectivity issues after the Sawaieke Youth Club raised concerns that they have not had any television connectivity in their village hall from 2019.
Ratu Viliame Kamikamica of Sawaieke says their youth club was asked to pay for the Walesi agent's travel fare to Gau Island to fix their television connectivity problems.
Kamikamica says an agent was sent to install a Walesi set-top box and Walesi dish which was set up in their village hall in 2019.
He adds that when the agent returned, there was no Walesi connection from 2019 until today in the village hall.
Kamikamica says villagers can only watch TV in 4 of the 63 houses.
The 45-year-old says many of the villagers have their Walesi set-top boxes and antennas but are disappointed that they cannot have access to the Walesi network.
When questioned on the issues raised by the villagers of Sawaieke, the Walesi CEO says their support team is trying to get through to all their customers around the country as they are trying to assist them urgently.
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