20 December, 2025, 2:58 am Central - 22°C Rain

Govt is working on a guideline to change the way Fijians are served while accessing govt services - Sayed-Khaiyum

Govt is working on a guideline to change the way Fijians are served while accessing govt services - Sayed-Khaiyum

By Rashika Kumar
20/03/2022
Attorney General Aiyaz Sayed-Khaiyum. [Image: Fijian Government]

Attorney General and Minister for Economy, Aiyaz Sayed-Khaiyum says the Government is currently working on a civil service guideline to bring about a change in the way Fijians are served.

Sayed-Khaiyum says this is to make it more customer service oriented.

He highlighted this while speaking at the Municipal Council Special Administrators Induction where Sayed-Khaiyum also stated that all Special Administrators and CEOs need to be aligned to the policy objectives of the government.

Sayed-Khaiyum says it is critically important to change the culture within the staff of the municipal councils and they expect the Administrators through their CEOs will drive that change.

He is urging all municipal councils to put more focus on improving their service delivery.

The Attorney General is also urging Special Administrators to adopt a more hands-on approach to know exactly how many project approvals are being sought as it has been noted that some of the larger municipalities were lagging behind in the approval process.

He says this indecisiveness can cost people their jobs and impact the livelihoods of Fijians as well as the overall economy of the nation.

Sayed-Khaiyum further says the municipal councils should revisit the bylaws and inform their line Ministry on how it can be modernised to suit the 21st century.

The Minister for Economy also highlighted the Fijian economy is expected to grow by 11.4 percent this year and they need to be sharper in the way they do business and they all need to work together to achieve this economic growth.

He adds Fiji is expecting 447,000 tourists this year and it’s important they know that the tourists are coming to a country that is not only COVID-safe with one of the highest rates of vaccination in the developing world but they must also know that in addition to the service being delivered, the place is clean, and is actually a preferred destination.

FEATURE NEWS
Army Commander verbally reprimands Brigadier General Gadai, reaffirms RFMF commitment to democratic processes
The Commander of the Republic of Fiji Military Forces, Major-General Ro Jone Kalouniwai has reaffirmed the RFMF’s historic decision during the Decem...
7 hours ago
LATEST NEWS
Recruits reminded of the importance of accountability and urged to wear their uniforms with pride
Minister for Policing, Ioane Naivalurua reminded the Batch 68 recruits during their passout today of the importance of accountability, urging ...
9 hours ago

Jittu Estate set to host Vuvale Fun Day to empower community and youth
Jittu Estate will come alive tomorrow during Vuvale Fun Day, a community event hosted by Inspire Pacific which is designed to unite families and ...
9 hours ago

Govt doesn't interfere in electricity pricing decisions - PM
Following the announcement in the increase in electricity tariff rates from January 1st, Prime Minister Sitiveni Rabuka has stressed that while ...
9 hours ago

New e-ticketing system complies with legal receipt requirements - LTA
The new e-ticketing system fully complies with all legal requirements for issuing fare payment receipts, which are now provided electronically and ...
10 hours ago

$8.8M bridge upgrade to improve accessibility for Taveuni
Accessibility for the people of Taveuni is expected to improve as work on four key bridges worth a total of $8.8 million has begun.While ...
11 hours ago



Stay tuned for the latest news on our radio stations

CFL radio frequencies
IN DEPTH
Fiji needs to act on human trafficking indicators associated with Grace Road Group
The United States has expressed serious concern about human trafficking indicators linked to the Grace Road Group in Fiji, as highlighted in the 2025 ...
1 day ago

Human trafficking allegations and issues relating to Grace Road Group
Human trafficking allegations and concerns linked to the Grace Road Group/+ARTICLE-311061+ARTICLE/PM says Govt cannot interfere into any human ...
2 days ago

Sonia Shanaaz says silent treatment hurts as she waits for assistance for her daughter with cerebral palsy
Sonia Shanaaz, the mother of 10-year-old Aarna who was born with cerebral palsy, says silent treatment hurts after she reached out to the ...
8 days ago

TOP