FCCC to develop mobile app for consumers

The Fijian Competition and Consumer Commission will develop a tailored mobile application to facilitate consumer and vendor access to pricing, market information and complaint filing systems.

The FCCC has signed an agreement with the United Nations Development Programme Pacific Office in Fiji that will see UNDP’s support for the enhancement and development of FCCC’s online platforms.

The agreement will also see the upgrade of FCCC’s digital complaints management and electronic pricing systems, which will help businesses to fully comply with national pricing regulations and enhance protection of consumer rights.

The Fijian Competition and Consumer Commission says the App will empower users with self-guided legal and rights information on business responsibilities, up-to-the-minute accessibility to the Fiji Universal Price List, consumer rights and responsibilities, information on landlord and tenant rules, and more.

The financial support for the digital transformation is provided by the Government of Australia and UNDP.

The Australian High Commissioner to Fiji, John Feakes says this will allow for the Commission to better protect the rights of Fijian consumers.

To support FCCC's digital transformation and expand its ability to protect Fijians’ economic and consumer rights, the UNDP has also provided 20 tablet computers which will enhance the speed and coverage of FCCC’s inspections, surveys and complaints management in the field.