Beware of fake pages on social media – Consumer Council

The Consumer Council of Fiji is urging all Fijians to be cautious of those individuals who are looking to rip people off their hard-earned money under the pretence of fake pages or accounts on social media platforms.

The Council says in a recent case highlighted to them, a fake Facebook page titled “Vodafone Fans”, which has over 15,000 followers on Facebook, is luring members of the general public into providing their personal details, such as credit card numbers in order to win a brand-new Toyota Hilux.

Council CEO Seema Shandil says following investigations, it has been established that the page is indeed fake, and the Council is once again reiterating the need for consumers to always remain vigilant and refrain from disclosing their personal details to such social media pages or sites whose credibility and authenticity are questionable.

She says the Council continuously calls for consumers to exercise proper due diligence at all times, however, the fact that this particular post had over 31,000 comments from Fijian consumers is painting a very worrying picture altogether.

She strongly advises consumers to be vigilant on social media platforms and not believe everything they see or read.

She adds that while Fijian consumers have more choices and options thanks to the various social media platforms and more access to connectivity, it is very important that there is accurate and reliable information available to help them make the right choices and abstain from doing something which comes back to haunt them.

The CEO says a very easy way to verify a brand on social media is by looking out for a verified badge on its page or profile.

She says the verified badge means Facebook has confirmed that the page or profile is the authentic presence of the public figure or brand it represents.

Shandil says consumers who have fallen victim to this page or have noticed similar social media pages are encouraged to contact the Council through their toll-free number 155 or lodge a complaint using the Consumer Council of Fiji mobile app.