The Water Authority of Fiji says over the past several weeks, teams have been working to stabilise the Tamavua Water System after heavy rain affected raw water quality at the Savura intake.
This is after residents of Sakoca, off Khalsa Road are facing intermittent water supply issue.
They say while supply conditions have improved in many areas, elevated sections of the network remain sensitive to pressure fluctuations during peak demand and adverse weather conditions.
WAF says they acknowledge the challenges faced by affected households and says it remains committed to maintaining essential water support while overall system performance continues to improve.
They say water carting operations are ongoing in areas where network pressure remains insufficient.
However, WAF field teams have identified logistical constraints within parts of the informal settlement that limit direct truck access, including low-hanging power lines, narrow streets and homes located beyond roadside reach.
To help ensure consistent service delivery, residents are encouraged to place water containers at accessible roadside locations during scheduled daytime carting runs so crews can service as many households as possible.
WAF is also aware of reports of damage to communal water tanks within the settlement.
They say that these shared facilities play a vital role during supply disruptions and must be protected to ensure fair access for all residents.
WAF CEO Seru Soderberg says the focus over the past few weeks has been on stabilising supply while advancing long-term improvements to strengthen resilience in growing urban areas.
He says recovery of reservoir levels and system balance takes time, particularly for elevated communities, but teams are working around the clock to improve reliability while progressing infrastructure upgrades to support future demand.
Soderberg adds that the Viria Water Treatment Plant is now operating at full design capacity, and the Sawani to Colo-i-Suva pipeline, currently under construction, will progressively improve supply to higher-elevation areas once commissioned.
