Bank of South Pacific is urging customers to remain vigilant against increasingly sophisticated phishing scams after receiving reports of fraudulent websites impersonating the Bank in an attempt to steal customers' banking credentials.
BSP Relieving Country Head, Maikash Ali commended members of the public for verifying suspicious online content directly with the Bank before taking action.
Ali says they moved immediately to disable the identified websites, enhanced their transaction monitoring and are working closely with the Fiji Police Force and other financial institutions to trace and recover funds where possible.
BSP reiterates that these incidents serve as an important reminder that customers should always be cautious when interacting online and avoid clicking on suspicious content.
Ali further says the bank invests significantly in protecting their customers and digital banking services but unfortunately, criminals continue to target vulnerable members of the public through fake websites, text messages and emails that appear genuine but are designed to deceive.
He is reminding people to stay alert and, when in doubt, contact BSP before providing any personal or banking information.
Customers are reminded that BSP will never ask them to disclose their Internet Banking password, Personal Identification Numbers (PIN) or One-Time Password (OTP) via telephone, email, SMS or social media.
To help stay protected, BSP encourages customers to access Internet Banking only through BSP's official channels, never share card number, CVV, passwords, PINs or OTP with anyone, contact BSP immediately if they suspect their banking credentials have been compromised or if they receive an unsolicited OTP.
BSP says they continue to work closely with the relevant authorities and industry partners while supporting affected customers and monitoring for any further suspicious activity.
They add they remain committed to providing safe, secure and trusted digital banking services and will continue investing in measures that help protect customers from evolving cyber-enabled crime.
