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Sale of Samsung Galaxy Note 7 smartphones in Fiji temporarily stopped

Sale of Samsung Galaxy Note 7 smartphones in Fiji temporarily stopped

By Semi Turaga
03/09/2016
Samsung Galaxy Note 7 (Photo: BBC)

The sale of Samsung Galaxy Note 7 smartphones in Fiji has been temporarily stopped after Samsung Electronics announced that the smartphone has battery problems.

Vodafone Fiji says no defective Samsung Galaxy Note 7 smartphones have been found in Fiji but based on Samsung's advice they have taken the decision to halt the sale of the smartphone.

This will be done until the all clear has been given by Samsung.

Vodafone Fiji has also stated that it will provide a refund or replacement Samsung device of the same value selected by customers who bought a Samsung Galaxy Note 7.

It says this has been agreed with Samsung for Fijian consumers.

Samsung Electronics recalled its flagship Galaxy Note 7 smartphone and said that battery problems were behind phones catching fire.

The decision follows reports in the US and South Korea of the phone exploding during or after charging.

Samsung says it is difficult to work out which phones were affected among the 2.5 million Note 7s sold worldwide.

The phone was only launched on 20 August and has since then been generally well‑received by critics and consumers.

The Galaxy Note 7 model is the latest of Samsung's series smartphones with very large screens.

Meanwhile, Digicel has also suspended the sales of Samsung Galaxy Note 7 till further notice.

Digicel will be making contact with all Samsung Note 7 customers on Monday to discuss their options.

It has agreed to replace customers current Galaxy Note 7 with a new one when stock becomes available.

The other option is customers can immediately swap their Note 7 for a Galaxy S7 Edge and refund will be made for the difference in cost.

Customers can return their Note 7 for an immediate refund.

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