Fiji Airways has made a Fiji Day pledge to achieve APEX WorldClass accreditation by October 2023.
Managing Director and Chief Executive Officer Andre Viljoen says the airline has set a new target based on a successful ramp up since December 1st 2021.
He says APEX WorldClass accreditation is the new NorthStar for Fiji Airways.
Viljoen adds it is an elite group of airlines which have been recognised as the best in the aviation industry, and he sees no reason why Fiji Airways can’t reach this benchmark.
Viljoen further says they chose Fiji Day to announce this new journey and make this national pledge because this is more than an attempt to improve global ratings for the airline.
He says it is a commitment to Fiji and its people that Fiji Airways will always strive to present the best of the nation to the world.
WorldClass is an accreditation by APEX that recognizes an attainmentof the highest standards of safety, well-being, sustainability, service and inclusiveness.
Viljoen adds the pursuit for WorldClass 2023 is embedded in a vision born six years ago when Fiji Airways ranked 100th in the world.
He says they made a decision in 2016 that the national carrier was not going to be just another small airline, and that we would never be satisfied with the status quo.
Viljoen highlighted that since then, they have continuously introduced improvements in every aspect of our business to be recognized among the best in the world.
He says they have introduced new generation Airbus A350 XWBs, and Boeing Max 737 aircraft, and invested in the Fiji Airways Aviation Academy, which is a state-of-the-art facility.
Viljoen says these investments and the substantial service awards have elevated aviation in Fiji to match the best in the world.
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