Consumers to be more cautious when purchasing during the period of heavy rain and flooding - Consumer Council

Consumers to be more cautious when purchasing during the period of heavy rain and flooding - Consumer Council
[Image: Consumer Council of Fiji]

People are urged to exercise extra caution when making purchases during the ongoing heavy rainfall and flooding affecting parts of the country.

The Consumer Council of Fiji says that as the country moves through the peak of the wet season, the risk of compromised or unsafe goods entering the market increases.

They warn that floodwaters can compromise the safety and quality of essential food items such as canned goods, flour, rice, dhal, and other staples.

They add that these products may have been exposed to moisture or contaminated conditions, which can lead to spoilage, compromised packaging, or potential health risks.

The Council is urging consumers to check for swelling or rusting on cans, tears or dampness in packaging, and any unusual odours or discolouration before making a purchase, and to seek clarification from traders where necessary.

People are also reminded to be careful when purchasing frozen or perishable food items, as prolonged power outages associated with adverse weather can compromise the quality and safety of meat, seafood, dairy, and other chilled products.

The Council further says that consumers should also be mindful of furniture, mattresses, and second-hand vehicles that may have been affected by floodwaters and later put up for sale.

CEO Seema Shandil emphasised the importance of being alert at this time, saying that periods of severe weather often create opportunities for unscrupulous practices, and it is crucial that consumers remain alert and informed.

She says if an item has been damaged by floodwaters, it must be properly disposed of and not resold at a cheaper price.

She is urging retailers to uphold their obligations and act responsibly and is asking consumers to report any concerns so that the Council can take appropriate action.

People can contact the National Consumer Helpline on 155 or reach out through the Council’s social media platforms for assistance or to lodge a complaint.

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