Complaints against Fiji Airways service a real concern - Pichler
Complaints against Fiji Airways service a real concern - Pichler
By
fijivillage.com
28/11/2013
Fiji Airways CEO and Managing Director Stefan Pichler admits they need to re-look at their customer management relations.
This is after Fijivillage raised the issue that a number of complaints have been posted on the Fiji Airways facebook page that their customer service is poor.
Pichler said he is looking into this and said it is more about getting the working floor organised now.
He said their customer service also needs to address the complaints within 24 to 48 hours.
According to Pichler it is also about leadership and if he takes the lead in this step he hopes others will do the right thing.
The Commander of the Republic of Fiji Military Forces, Major-General Ro Jone Kalouniwai has reaffirmed the RFMF’s historic decision during the Decem...
6 hours ago
Minister for Policing, Ioane Naivalurua reminded the Batch 68 recruits during their passout today of the importance of accountability, urging ...
9 hours ago
Jittu Estate will come alive tomorrow during Vuvale Fun Day, a community event hosted by Inspire Pacific which is designed to unite families and ...
9 hours ago
Following the announcement in the increase in electricity tariff rates from January 1st, Prime Minister Sitiveni Rabuka has stressed that while ...
9 hours ago
The new e-ticketing system fully complies with all legal requirements for issuing fare payment receipts, which are now provided electronically and ...
10 hours ago
Accessibility for the people of Taveuni is expected to improve as work on four key bridges worth a total of $8.8 million has begun.While ...
11 hours ago
The United States has expressed serious concern about human trafficking indicators linked to the Grace Road Group in Fiji, as highlighted in the 2025 ...
1 day ago
Human trafficking allegations and concerns linked to the Grace Road Group/+ARTICLE-311061+ARTICLE/PM says Govt cannot interfere into any human ...
2 days ago
Sonia Shanaaz, the mother of 10-year-old Aarna who was born with cerebral palsy, says silent treatment hurts after she reached out to the ...
8 days ago
