People are being urged to remain vigilant following reports of an online scam using false advertisements and phishing messages on Facebook and email regarding Bank of South Pacific.
BSP says these messages appear to promote Internet Banking registration but contain malicious links designed to defraud customers.
They say these misleading ads falsely claim to offer BSP Internet Banking registration and direct users to click on suspicious links.
BSP confirms that it does not offer online registration for Internet Banking and is strongly advising customers not to engage with or click on any such content.
BSP Country Head Haroon Ali says they are aware that fraudulent advertisements are being shared on Facebook and some customers, unaware of the scam, have unfortunately clicked the suspicious links.
Ali stresses these ads are not from BSP.
He says they are actively reporting and working with relevant online platforms and authorities to have them taken down and at the same time, they are reinforcing customer education on digital safety.
He also stresses that BSP’s official Internet Banking registration process can only be completed in person at any BSP branch, where customers are required to present a valid photo ID.
Ali is reminding people that when they see an ad asking them to click on a link to register for BSP Internet Banking, please delete it immediately and call the bank to report it.
He says as part of its precautionary measure, BSP has activated a digital safety campaign across it’s staff network Fiji-wide, social media and working with mainstream media to help create awareness.
To protect themselves, BSP urges people to only trust information shared through BSP’s verified communication channels such as posts on BSP’s official website, social media page and direct contact from BSP staff or the Customer Service Centre.
BSP is advising its customers to visit a BSP branch with a valid photo ID to register for Internet Banking services. The bank is also warning people not to respond to messages from unverified senders and to avoid clicking on suspicious links claiming to offer BSP services. BSP stresses that a One Time Password (OTP) will only be required for customer-initiated transactions. They also remind customers that BSP apps are available exclusively through the Google Play Store or Apple App Store, to ensure access to authentic and secure applications.
BSP adds they continue to monitor the situation closely and is coordinating with digital platforms and authorities to limit the spread of fraudulent material.
