Vodafone Fiji is making M-PAiSA users aware of scammers as some people have been targeted through impersonation scams requesting money to be sent via M-PaiSA.
Reports have emerged that people have started impersonating other people by having similar profile photos on viber and other platforms, and then requesting urgent money transfers.
Vodafone is stressing that if you suspect that you have been targeted by an impersonation scam or have encountered fraudulent activity, report immediately to the police or the service provider so that awareness can be made to protect others from falling victim to such scams.
Vodafone says the pressing concern is the rise of impersonation scams, where fraudsters send emails and messages pretending to be someone you know, claiming to be in dire situations and asking for money via mobile payment services.
To safeguard yourself and your finances, it is crucial to exercise caution and verify the person's identity before sending any funds.
Vodafone says impersonation scams can take various forms, including emails, text messages, or social media messages from individuals claiming to be friends, family members, or acquaintances.
The company says it often create a sense of urgency, making it seem like immediate financial assistance is required because they are in dire need.
Vodafone says to protect yourself and your hard-earned money - always stay alert.
Always verify the identity of the person making the request.
Call them back using a known and trusted phone number to confirm the situation.
If the number of the person is different from their usual number, it must immediately arouse suspicion.
Some scammers have even pretended to be involved in an accident or having a family emergency to make the situation desperate so you feel merciful towards them.
Vodafone also advises that you should never share sensitive personal information, such as your PIN and OTP or identification documents, without first verifying the request is legitimate.
