Part of Fiji National University has become ISO 9000 certified.
This certification standard of the International Organization for Standardization means the university has achieved some globally accepted standards of managing an organization.
FNU Director Division of TVET, Jone Usamate said the University has implemented a comprehensive Customer Complaint management system and a systematic online method of capturing staff suggestions for improvements.
He added that a Quality Committee of ISO Champions drawn from all the departments and sections of the university has been formed to spearhead the relevant processes so the university can get to the level of certification.
Over a million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.
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