BRED Bank has assisted more than 400 customers so far who have applied for relief as they are facing hardship due to unemployment or loss of income.
The Bank says that applications for those people who have lost their jobs and sources of income have been approved while they are still processing more applications.
They say any customer-facing hardship may contact the Bank where their application will be assessed on a case by case basis and assistance will be provided to all customers who face genuine hardship.
The bank says customers are contacting them daily and the numbers are increasing.
They say they have kept the requirements as minimal as possible as they understand the importance of quick assistance.
The bank says customers need to show evidence of impact on income, for example, a letter from employer for pay cuts or layoffs or cash flows for businesses.
BRED Bank also says they are providing assistance to customers with minimal physical interaction and practicing safe distancing protocol in cases where physical interaction is necessary. The bank is also operating on its Business Continuity Plan with more than 80% of staff working from home.
They say these measures are taken for the safety of customers, staff and their families.
