Multiple cases of consumers sold defective second hand vehicles - Shandil

Multiple cases of consumers sold defective second hand vehicles - Shandil

By Vijay Narayan
Thursday 15/02/2024

The Consumer Council of Fiji is concerned about complaints registered at the Council about the sale of below-standard second hand vehicles and the car dealership’s reluctance to offer appropriate remedies to affected customers.

Council CEO, Seema Shandil says in a notable case documented by the Council, a prominent second-hand car dealer sold a Mazda CX-5 vehicle for $30,000, only for the buyer to encounter overheating issues within a week of purchase.

Despite two attempted repairs, the problem persisted, prompting the buyer to request a replacement vehicle, which was summarily denied by the dealer.

This instance is not isolated, as the Council has recorded multiple cases where consumers were sold defective vehicles without prior disclosure of issues.

Even when warranties were valid, certain dealers refused redress, leaving consumers disillusioned and out of pocket after significant investments.

The Council emphasizes that misrepresentation of a vehicle's condition not only violates ethical standards but also contravenes consumer protection laws.

Shandil is stressing the importance of consumers being fully informed about any issues with second-hand vehicles, urging them to engage independent mechanics for pre-purchase inspections rather than relying solely on dealer representations.

Concerns are also raised about the adequacy of warranties offered by second-hand car dealerships in Fiji.

Currently, most warranties cover only the engine and gearbox, with limited durations of three months or 6,000 kilometres.

Shandil says they at the final stage of research on the warranty and terms and conditions being offered by second-hand car dealers and upon completion, they will make a submission to the respective Ministry and agencies, proposing some consumer positive policy changes.

The Council also advises caution when purchasing second-hand vehicles through online platforms, noting that many transactions are on an 'as is where is' basis, absolving sellers of liability for undisclosed mechanical issues.

People’s Alliance had proposed for PM’s pay to be maintained at $328,750
The People’s Alliance Party had proposed to the Parliamentary Emoluments Committee for the Prime Minister’s salary to be maintained at $328,750 an...
8 hours ago
Mavericks clinch 108-105 win over Timberwolves in Game 1 of Western Conference Finals
Luka Doncic led a strong finish for the Dallas Mavericks, swishing crucial shots down the stretch, drawing a couple of fouls and even playing strong ...
3 hours ago

FijiFirst submitted proposal similar to the committee recommendation for salary increases
The only opposition party in parliament, the FijiFirst, had proposed an increase in salary of the Leader of Opposition from $120,000 to $200,000, ...
8 hours ago

Crime increases by 73% in April, 14 police officers charged for various offences – Acting COMPOL
There has been a 73 percent increase in overall crime in April this year while serious crimes increased by 65 percent when compared to the same ...
10 hours ago

Nurses buying syringes and needles for patients at public hospital
Serious concerns continue to be raised by Fiji Nursing Association President, Doctor Adi Alisi Vudiniabola on nurses having to buy needles and ...
10 hours ago

Not the right time to increase MPs pay when many Fijians are struggling – Dialogue Fiji
Dialogue Fiji has today expressed its concern and disappointment over the recommendations made by the Parliamentary Special Committee on Emoluments, ...
10 hours ago

fijivillage Straight Talk with Vijay Narayan
Latest Videos

Stay tuned for the latest news on our radio stations

CFL radio frequencies
Ministry of Home Affairs Talanoa Session on Illicit Drugs and Substance Use Disorders in Fiji
The pervasive threat of illicit drugs has emerged as a pressing concern, rapidly infiltrating and destabilizing our society therefore the Republic of ...
7 days ago

Bainimarama and Qiliho hearing in dismissal of 2 police officers case
Acting Director of Public Prosecutions John Rabuku says he wants the hearing of former Prime Minister Voreqe Bainimarama and suspended Police ...
7 days ago

Sayed-Khaiyum case on alleged payment of Saneem's taxes without proper approval
It is alleged that between the 30th of June, 2022 and the 12th of July, 2022 in Suva, whilst being employed in the civil service as the Acting Prime ...
7 days ago