Fiji Airways to assist customers affected by Air Vanuatu grounding flights

Fiji Airways to assist customers affected by Air Vanuatu grounding flights

By Mansi Chand
Friday 10/05/2024
[Image: File Photo]

Fiji Airways will assist Fijian nationals that was affected by the grounding of Air Vanuatu flights after it filed for insolvency.

In a statement, Fiji Airways says any Fijian national currently holding an Air Vanuatu ticket purchased on or before the 9th of this month will be able to depart Port Vila for Nadi on a Fiji Airways flight at no extra cost.

They say any re-booking and changes must be made before the 24th of this month.

Fiji Airways says any Fijians in Vanuatu with specific assistance requests or due to travel in the next 48-hours are encouraged to contact the Fiji Airways GSA in Vanuatu at +678 22 836 or spts@vanuatu.com.vu.

They say these guests will have to present a copy of their Air Vanuatu ticket to secure a seat on a Fiji Airways flight from Port Vila to Nadi.

Company Managing Director and Chief Executive Officer, Andre Viljoen says the airline is doing all it can to assist customers affected by the grounding of Air Vanuatu.

Viljoen says the National Airline must assist Fijians where possible, and they will not waiver from this as they understand that this may be a difficult time for the nationals who have paid for an Air Vanuatu ticket which they can no longer redeem.

Fiji Airways has also increased capacity between Nadi and Port Vila with its Boeing 737 MAX fleet operating services this week.

For scheduled flights listed below, the company has already replaced ATR 72 aircraft with Boeing 737 services, adding an additional 110 seats per flight in each direction.

Sunday 12th May

Monday 13th May

Wednesday 15th May

Wednesday 22nd May

Wednesday 29th May

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