The Consumer Council of Fiji is urging people to request for receipts for all purchases after they received a complaint about a consumer purchasing $800 worth of eggs which turned out to be bad.
Chief Executive Officer Seema Shandil says the consumer had a cordial relationship with the agent of a prominent poultry establishment who was operating along the roadside.
She says the consumer assumed that the redress would be provided upon raising the issue however the consumer was refused any redress given there was no receipt to substantiate her purchase.
Shandil says regardless of whether you purchase from brick-and-mortar traders or from established businesses who are retailing on road sides people need to demand for receipts.
She says businesses are also reminded that the Value Added Tax Regulations 1991 requires that all sales above $10 must be receipted.
Shandil says for purchases below $10, traders are obligated to provide receipts upon request from consumers.
She says it really is a shame, that traders who have operated for years continue to skirt the law.
Shandil says regardless of whether you are operating your business from a physical store or selling goods on the road side, ensure that you have receipts available.
She says traders should at all times provide the receipt instead of consumers having to demand for it as is part and parcel of running a business.
Those with grievances are urged to contact the Council on toll free number 155 or email complaints@consumersfiji.org.
