Vodafone users can now access the new toll-free line 1535 and enquire about the Ministry of Employment, Productivity and Industrial Relations services or lodge complaints from anywhere in Fiji.
This initiative was launched by the Minister for Employment Productivity and Industrial Relations, Parveen Bala today.
Bala says this is to continuously engage with their customers to know what they need to improve on and what is expected from them.
Bala says this customer service charter is intended to make life easier for customers and also make the Ministry more transparent and accountable to the Ministry’s stakeholders.
He says this toll-free line will be operational from 8am to 8pm, from Monday to Friday.
