Outsource Fiji gains momentum at Contact Centre Week Summit

Outsource Fiji gains momentum at Contact Centre Week Summit

By Rashika Kumar
Sunday 03/03/2024
[Image: Outsource Fiji - LinkedIn]

Fiji is now top of the mind for many Aussie and Kiwi companies looking to outsource and exhibiting at trade shows like Contact Centre Week which will help attract further investment in the BPO space and continue to grow the sector in Fiji.

This has been highlighted by Fiji’s Trade Commissioner for Australia and New Zealand, Daniel Stow as Outsource Fiji, in partnership with Investment Fiji and the Fiji Consulate General and Trade Commission Australia and New Zealand, participated in this year's Contact Centre Week Australia and New Zealand summit.

The three-day event featured a range of activities including exhibitions, an awards ceremony, interactive discussions, technology demonstrations, and community building sessions.

Stow says this is the third time Fiji has participated at the Summit which serves as an important platform to raise the country’s profile as a premier outsourcing destination to a targeted international audience.

Outsource Fiji's Executive Director, Sagufta Janif, has highlighted the strategic importance of the summit for promoting their upcoming event, the Exploring Outsourcing in Fiji conference.

She says the summit is undoubtedly one of the largest gatherings for the customer contact community in the Southern Hemisphere.

Janif says being part of this event allows Outsource Fiji to engage with industry stakeholders and generate interest in EXO Fiji.

She says they are extremely pleased with the level of interest the EXO Fiji event has garnered and it demonstrates Fiji's potential to attract clients and businesses seeking to nearshore operations.

Investment Fiji's Chief Executive Officer, Kamal Chetty, says by participating in this event alongside Outsource Fiji, they aim to showcase Fiji as a premier destination for outsourcing investments, focusing on the unique advantages and opportunities the country presents in this dynamic sector, including a skilled workforce, cost-effectiveness, and a business-friendly environment.

He says they used this platform to engage with potential investors, understand their requirements, and meaningful connections that can translate into fruitful business relationships in the outsourcing sector, and meet with decision-makers and influencers in the customer contact industry.

FCOSS saddened and disgusted by salary increase
The Fiji Council of Social Services is disappointed that Parliament approved the salary increases for the President, Speaker, Ministers, Assistant Min...
6 hours ago
AG defends media freedom as Koya accuses media of biased reporting
Attorney General Siromi Turaga stresses that the media is free after FijiFirst MP Faiyaz Koya accused the media of being biased when reporting on the ...
6 hours ago

Hundreds feared dead as emergency services race to rescue villagers trapped after landslide in PNG
Emergency services are racing to reach villages hit by a massive landslide in Papua New Guinea's isolated Enga province, where hundreds of people are ...
6 hours ago

Namosi road closure from 9am - 3pm tomorrow for culvert replacement works
Residents living along the lower Namosi Road are reminded that the road will be closed from 9am to 3pm tomorrow as the Fiji Roads Authority will ...
6 hours ago

MBHS celebrates Fun Day and gives cash incentives for those who won gold at the Coca-Cola Games
Marist Brothers High School celebrated their Fun Day today at the school grounds to end the first week of school on a high note, re-kindling family ...
6 hours ago

Gleam of hope for dairy farmers in Naitasiri as road works start
Great news for 34 dairy farms in Naitasiri, as carting milk cans on their backs and wheelbarrows to the roadside will soon become a thing of the past ...
6 hours ago

fijivillage Straight Talk with Vijay Narayan
Latest Videos

Stay tuned for the latest news on our radio stations

CFL radio frequencies
Motion for Salary Changes of Executive Officers Passed
The motion to change the salaries and allowances of a number of executive offices including those of Members of Parliament has been passed by ...
16 hours ago

Ministry of Home Affairs Talanoa Session on Illicit Drugs and Substance Use Disorders in Fiji
The pervasive threat of illicit drugs has emerged as a pressing concern, rapidly infiltrating and destabilizing our society therefore the Republic of ...
8 days ago

Bainimarama and Qiliho hearing in dismissal of 2 police officers case
Acting Director of Public Prosecutions John Rabuku says he wants the hearing of former Prime Minister Voreqe Bainimarama and suspended Police ...
8 days ago