1 December, 2022, 10:13 pm Central - 23°C Rain

Fiji Airways wins top honours at World Airline Awards

Fiji Airways wins top honours at World Airline Awards

By Zodelle Bhan
Sunday 25/09/2022
[Photo: Fiji Airways]

The Fiji Airways has been named winner of the award for the Best Airline Staff Service in Australia and Pacific at the World Airline Awards, held at the Langham Hotel in London.

It is the second time passengers have chosen Fiji Airways for this top prize for the Best Airline Staff Service in Australia and the Pacific after the airline previously won the award in 2019.

The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global.

The Best Airline Staff Service Awards assess all frontline service contact points across both the airport and on-board environment, including check-in, lounges, service assistance, boarding and arrivals, as well as the full range of onboard cabin staff service.

Managing Director and Chief Executive of Fiji Airways Andre Viljoen says it is an honour for the airline to be recognized for its commitment to service.

He thanked all the hard working staff at Fiji Airways who made this award possible.

Viljoen says they won this same award in 2019, and he is proud of the fact that they have not been complacent despite the challenging period that Fiji Airways and the entire aviation industry have faced due to the pandemic.

He adds they are focused on major plans to enhance its products and service to continue evolving and offering the best to all its guests.

Edward Plaisted of Skytrax says Fiji Airways has embarked on the most comprehensive review and upgrade of products and services during the last 2 years.

He also says the airline management and staff should be delighted with this recognition for having the Best Airline Staff Service in Australia and the Pacific.

He adds this success for front-line staff service, Fiji Airways should also be delighted with its performance in 2022 which sees the airline rise into the worldโ€™s top 50 airlines this year.

More than 300 airlines are featured in the final Award results.


Credit Corp Fiji Care
Credit Corp Fiji Care

Latest Videos

Stay tuned for the latest news on our radio stations

CFL radio frequencies
IN DEPTH
Womens Rugby World Cup 2022
Quarter-final qualification is now the goal for the Rooster Chicken Fijiana 15โ€™s following their 21-17 victory against South Africa.
43 days ago

Queen Elizabeth II passes away
Queen Elizabeth II, the UK's longest-serving monarch, has died aged 96, after reigning for 70 years.
73 days ago

Fiji wins Melrose Cup after 17 years
Fiji wins the RWC 7s title after 17 year drought
74 days ago
FEATURE NEWS
FLP, NFP, Peopleโ€™s Alliance and Unity Fiji concerned about money being allegedly wasted by the Govt
The Fiji Labour Party, National Federation Party, Peopleโ€™s Alliance and Unity Fiji says they are concerned at the level of money being wasted by the...
5 hours ago
LATEST NEWS
United Kingdom High Commission grant to FEO to enhance electoral capacities in Fiji - Saneem
Supervisor of Elections, Mohammed Saneem says a grant agreement signed today between the United Kingdom High Commission and the Fijian Elections ...
4 hours ago

Fijian Media Association calls on politicians to stop attacking media organisations and journalists while covering the elections
The Fijian Media Association is again calling on political parties and leaders to stop attacking media organisations and journalists doing their work ...
4 hours ago

Sayed-Khaiyum says Prasad and Chaudhry keeping quiet about โ€˜jihadโ€™ comments while Prof Prasad says Sayed-Khaiyum is the man talking about division
FijiFirst General Secretary, Aiyaz Sayed-Khaiyum says Biman Prasad and Mahendra Chaudhry are keeping quiet when people are saying that Sayed-Khaiyum ...
4 hours ago

San Francisco supervisors vote to allow police to use robots to kill
The San Francisco Board of Supervisors voted 8-3 last night to approve a controversial policy that would allow police to deploy robots capable of ...
5 hours ago

Man in custody for allegedly stealing vehicle
A 24 year old man alleged to have stolen a vehicle from Suva yesterday is in police custody following a raid conducted by a joint taskforce. Chief ...
6 hours ago

TOP