BSP Financial Group Limited has announced it will soon be recruiting twenty part-time tellers, in addition to the current full-time tellers to improve on the turnaround times in the telling queues across all the 16 branches.
This equates to an equivalent of an additional 10 full time employees.
BSP says this initiative underpins the Bank’s focus on delivering a high standard of customer service at branches as it experiences a steady growth in all its business segments.
Country Head Haroon Ali says the strategy to recruit more frontline staff will also support the growing number of Corporate clients that are now banking with BSP.
Ali says the part-time tellers will allow branch managers to better manage their teller scheduling that should result in improved wait times. He also says they have an ongoing awareness program that encourages customers to use their wide range of modern and secure digital channels, however, the branches will continue to be a key pillar of their service delivery channels.
BSP has the largest branch, rural and electronic banking network in the South Pacific with presence in Fiji, Papua New Guinea, Samoa, Vanuatu, Solomon Islands, Cook Islands, Tonga, Cambodia and Laos.
