107 cases reported against taxi drivers since the beginning of 2022

107 cases reported against taxi drivers since the beginning of 2022

By Mansi Chand
Wednesday 22/03/2023

107 cases have been reported against taxi drivers and operators to the Consumer Council of Fiji, since the beginning of January 2022 and they strongly believe that the total number of incidents is higher than this.

The public transport providers are under spotlight as Council received complaints that certain taxi operators fail to provide service for consumers who arrange prior bookings.

In a recent case reported a consumer was late to his destination twice in less than a week due to poor communication and failure to relay the correct information to the customer in question.

This is been highlighted after a consumer booked his pickup with a taxi base however, no taxi was sent and upon seeking clarification they notified substitute can be arranged as they were unaware of pickup.

The consumer was even blocked from calling the taxi operator after he raised his grievances about substandard services.

Consumer Council of Fiji, CEO, Seema Shandil says in the era where consumers want the best services and if providers fail to do so they will lose potential customers.

Shandil says the council understand the predicament of taxi operators who may face delays such as traffic congestion and they advise that consumers are informed promptly.

She adds that it is high time to move away from unprofessional behaviour because when consumers make prior arrangements, they expect to be picked as per the agreement and providing an excuse as petty as a communication breakdown is unacceptable. The Council has referred the matter to the relevant enforcement authority which is further investigating it.

Spot checking students’ bags and drug tests should be explored – PM
It is a concern not only for schools, but also for the nation. These are the words of Prime Minister Sitiveni Rabuka to the media regarding the two...
6 hours ago
Appeal case for Nawaikula and Ratu Suliano moved to next Monday
The application for leave to appeal the conviction and sentence by former SODELPA MP and lawyer Niko Nawaikula has been moved to next ...
6 hours ago

LTA proposes drug testing for drivers
The Land Transport Authority is proposing the implementation of mandatory drug testing for both new and renewal applications for driver licenses ...
6 hours ago

President says recent drug seizures require review of Illicit Drug Act
The recent seizure of approximately four tonnes of methamphetamine requires the review of the Illicit Drugs Control Act and related ...
6 hours ago

Parliament is where we make decisions on what to do at CWM - Rabuka
Prime Minister Sitiveni Rabuka says Parliament is where they make the decision on what to do at CWM Hospital after concerns raised by members of the ...
6 hours ago

Urgent action needed as hard drug users inject, draw blood and share
Urgent action is needed as we are continuing to receive reports now on the concerning trend of the sharing of needles by hard drug users where people ...
6 hours ago


fijivillage Straight Talk with Vijay Narayan
Latest Videos

Stay tuned for the latest news on our radio stations

CFL radio frequencies
Drug fight escalates following rising discoveries around Fiji
The Drug fight escalates following rising discoveries around Fiji
4 hours ago

Kishore Kumar Trial
Kishore Kumar is charged with allegedly making false claims on his Facebook page, Kishore Kumar Publications that there was a porn video of ...
3 days ago

Concerns raised regarding the state of CWM Hospital
General and Chief Pediatric Surgeon at the CWM Hospital, Dr Josese Turagava says due to the increase in the number of people who are moving to the ...
14 days ago