News Taxi

Taxi drivers refusing short runs and services raises frustration among people

Taxi drivers refusing short runs and services raises frustration among people
Concerns have been raised about taxi drivers refusing to provide services, causing frustration for many people across the country.

Members of the public have raised that some taxi drivers make excuses about traffic, refuse short runs, or simply fail to stop despite having no customers.

They say that this happens during busy periods and heavy rain.

Many people have said that due to this behaviour,  they prefer illegal operators known as 'pari'.

Speaking to fijivillage News, Fiji Taxi Association President Mohammed Faiyaz says such behaviour should not be occurring.

Faiyaz says there are times when drivers may refuse service because of poor road conditions, but stresses that passengers should not be denied transport without valid reasons.

He says he understands the frustration.

Meanwhile, taxi drivers are legally prohibited from refusing passengers based on the distance of a trip or because it is a short run.

Under the Public Service Vehicle (PSV) Code of Conduct, taxi drivers are not permitted to be selective and must transport commuters regardless of the distance they wish to travel.

Police are also calling on the Association to ensure compliance to public service requirements, as it has been noted that some are selective and refusing services, whereby members of the public often resort to other means available.

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