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Passengers of Fiji Airways stuck at Auckland Airport after flight gets cancelled

Passengers of Fiji Airways stuck at Auckland Airport after flight gets cancelled

By Dhanjay Deo
Tuesday 11/06/2019
[Photo:FijiAirways]

Passengers of the Fiji Airways flight FJ 410 are stuck at Auckland Airport from this morning after their flight bound for Nadi got cancelled.

The Vice President of Fiji Football Association and Lawyer, Jitendra Reddy says it is frustrating that they have to wait for long and are not getting clear answers from Fiji Airways.

Reddy says they boarded the flight at 12.30pm today which failed to take off.

He says the passengers were told that there are technical difficulties.

Reddy says the Manager of Fiji Airways confirmed that the flight will depart at 4.30pm, however at 4.30pm they were advised that the aircraft is not ready.

Reddy claims the Manager was rude to the passengers, did not listen to them and just asked the passengers to keep quiet and wait for announcements.

He says that after a short while it was announced that an aircraft is leaving Fiji at 5.30pm and will depart Auckland at 9pm.

He says it was later announced that the Fiji Airways aircraft will leave Fiji at 6.30pm and reach Auckland at 9.30pm and they will depart for Nadi at 10.30 tonight.

Reddy says they have now received an email from Fiji Airways which says that the flight will now depart at 10.50 tonight.

He says upon personally checking on another airlines website, it was confirmed that the aircraft had still not left Nadi.

He says people including old and young, parents with children are all lying inside Auckland Airport not knowing what to do.

When asked, Fiji Airways says flight FJ410 was cancelled due to a mechanical issue with the aircraft which needs to be looked at by their engineers.

It says they are sending another aircraft to Auckland to bring back the affected guests to Fiji.

Fiji Airways has apologised to their affected guests for any disruption to their travel plans.

Fiji Airways says it maintains that safety of its guests is the airline's top priority at all times.

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