The Consumer Council of Fiji has started receiving complaints of mini bus operators charging passengers increased fares.
Consumer Council CEO, Seema Shandil has called on minibus operators to refrain from charging increased fares as this is illegal and this behaviour is unacceptable.
Shandil says minibus fares are regulated by the Land Transport Authority and only fares that are prescribed by LTA should be paid by the passengers and accepted by the minibus drivers.
People who are being charged increased fares by minibus operators are to report or lodge a complaint to LTA and also note the destination where the passenger was picked up from and dropped and note the registration of the minibus.
LTA had earlier stated that minibus operators who are found to be increasing minibus fares without approval will be fined $7,500 and risk having their licence revoked or suspended.
