Housing Authority of Fiji CEO Robert Sen agrees that a lot of time was previously taken for lot allotment but some policies have changed and clear communication is being initiated with the customers in regards to their complaints.
This comes as hundreds of people raised concerns during the Public Inquiry Consultation into the possible irregularities and fraudulent transactions in relation to allocation of lots by the Housing Authority in the past 10 years.
Customers had raised concerns that they have been waiting for more than 10 years for allotment, they were not informed about their applications, their lot for which they had paid for was sold to someone else and their payment kept increasing despite making several payments for the lot.
Sen says they are looking at the complaints and have been talking to the customers that had raised concerns with them on a case by case basis.
The CEO says a lot of time is being taken for lot allocation because they do not have many lots available for allocation for the customers however, they have already started work on amending their allocation policies.
He says going forward they will take into account all the concerns that were raised through the public inquiry and where possible, Housing Authority will follow the recommendations of the Committee.
The CEO adds that he is sure the committee will make a useful decision and would give recommendation to the Housing Authority that would ensure that lot allocations will be done fairly for all the customers.
