Fiji’s National Carrier, Fiji Airways has been rated a Five Star Major Airline 2023 in the Official Airline Ratings by the company’s passengers.
For the 2023 Awards, nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale.
Fiji Airways says the APEX Official Airline Ratings were independently certified by a professional external auditing company.
Fiji Airways Managing Director and Chief Executive Officer, Andre Viljoen is in California, USA to receive the award on behalf of the airline.
Viljoen says Fiji Airways has worked very hard to elevate the airline to a level where it has been recognized as an APEX Five Star Major Airline.
He says this is no easy feat for a carrier our size, based out of a remote location in the South Pacific.
The CEO says we are now counted among the best ‘Major Airlines’ in the world, thanks to the grit and tenacity of the team.
Viljoen says Fiji Airways success in resuming services in a COVID safe manner, the quick ramp up and record number of visitor arrivals contributed to the rating as a Five Star Airline.
Viljoen has also been invited to deliver a keynote address on Fiji Airways Journey from Surviving to Thriving.
There will also be a panel discussion on Maximising Customer Service, where Fiji Airways will share how it has placed quality service delivery at the core of the airline’s functions and operations.
