The Fiji Roads Authority says it aims to rectify all streetlight complaints within 10 working days of notification with the exception of emergencies and call outs where entire section of the road or street has a streetlight blackout.
Acting CEO Robert Sen says such call outs are expected to be responded to within 8 hours of a complaint.
He says all complaints are logged into their complaint
system within two working days from receipt of the complaint.
He said the matter is then referred to the relevant department, depending on the type of complaint received.
